We are seeking a highly organized and detail-oriented Office Coordinator to support daily administrative and operational functions in our manufacturing facility. This role plays a critical part in ensuring the office runs smoothly by coordinating administrative tasks, assisting various departments, and maintaining documentation and communication processes.
n 1944, Hickory Springs Manufacturing (HSM) started a small production of furniture springs in Hickory, NC. We are a leading supplier of diversified components for the bedding, furniture, and GSA industries. We also produce polyester fiber batting, formed steel wire, flexible polyurethane foam fabrication. Hickory Springs, continues to extend its original product lines to include sleeper mechanisms, adjustable bed bases, roll packed mattresses and fabric encased micro coils. The diversification of our process and products allows us to stay true to our original values promised to our customers by excelling in producing quality and innovative products.
If you're interested in learning more about our company culture, as well as the benefits we offer our employees, please visit our website or social media pages.
(This description is a general statement of required major duties and responsibilities performed on a regular and continual basis. It does not exclude other duties that may be assigned.)
• Oversee front office operations, including answering phones, greeting visitors, and managing mail and deliveries.
• Maintain organized and accurate records, such as purchase orders, invoices, and production logs.
• Provide administrative support across departments, including HR, management, production, and finance.
• Prepare and distribute internal reports, spreadsheets, presentations, and communications.
• Manage office supply inventory and place orders as needed.
• Monitor plant inventory stock levels and coordinate replenishment activities.
• Assist with employee engagement initiatives and help promote a positive workplace culture.
• Support budget tracking, expense reporting, and cost control in coordination with the finance team.
• Facilitate clear communication between departments and teams within the facility.
• Schedule and coordinate meetings, appointments, and company events, ensuring logistical support and resource availability.
• Maintain and manage office databases and information systems with accuracy and confidentiality.
• Generate routine and ad hoc reports for management and corporate leadership.
• Enter production information as required in JD Edwards.
• Take care of all paperwork required for receipt of materials.
• Write work orders.
• General accounting duties to include accounts payable & receivables.
• Handle and justify/correct material variances reported out of JD Edwards.
• Take care of loading tallies and delivery tickets for shipping of product.
• Learn truck scheduling processes.
• Serve as backup during the Office Manager’s absence
Education/ Experience:
• Experience in an office setting with a strong track record of customer service and administrative support
• High school diploma or equivalent required; associate degree or relevant certification preferred.
• 2+ years of office administration experience, preferably in a manufacturing or industrial environment.
Knowledge, Skills, and Abilities:
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); familiarity with JDEsystems is a plus.
• Excellent organizational and time-management skills.
• Strong written and verbal communication abilities.
• Ability to handle sensitive and confidential information.
• Comfortable working in a fast-paced, team-oriented environment.
• Bilingual (English/Spanish) a plus, but not required.
Physical Requirements:
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to speak and hear. The employee is required to use hands to finger, handle, feel, and type; Position frequently requires the employee to work in a sitting position for long periods of time and occasionally requires the employee to stoop, kneel, bend, crouch, and walk. The employee must occasionally lift or move up to 20 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While in the office environment, the employee is in a clean, usually quiet environment. However, this position requires regular visits to the various plants. While visiting the plant, the employee may be exposed to moving mechanical parts, loud noise levels, dust, particles, and fumes. The plant environment may be extremely hot in the summer months and extremely cold in the winter months. All required personal protective equipment must be worn while in the plants.
Reasonable Accommodations:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As an Office Coordinator at HSM, you’ll enjoy:
At HSM Solutions our culture is built on a foundation of teamwork, innovation, and celebrating our successes together as a team. We provide our employees with the tools and resources they need to achieve their goals and to make a meaningful impact on our customers, our company, and our communities. If you're looking for a place that's not just a job, but a spot where you can grow and make a real impact, then HSM Solutions is the place for you.
If you would like to apply for a position, please visit our career site at www.hsmsolutions.com/careers for a prompt response from our recruitment team. If you have any questions or would like to follow up on your application, please don't hesitate to contact us at jobs@hsmsolutions.com.
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HSM prohibits discrimination based on any protected status, workplace harassment/bullying, and retaliation for filing a complaint or providing information related to a complaint. HSM provides equal employment opportunity to all employees and applicants without regard to an individual's protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status.