Account Manager

Hickory Springs has a current and immediate opening for an Account Manager in our Midwest region, which will service customers primarily in southern IN, KY, TN and adjacent states. The Account Manager will execute all sales programs, promotions and growth initiatives within his/her area as directed by the VP of Sales – Foam Fab, for Hickory Springs. This position requires selling, prospecting new accounts, retaining existing accounts, and other necessary support services for both current and new territories.

Founded in 1944, HSM is a third generation privately held company which offers a proud rich history immersed in manufacturing innovation and our commitment to our people. We have 25 unique locations across the United States.  Our Corporate Headquarters is in Hickory, NC and houses our leadership, Finance, EHS, Human Resources, Benefits, and additional teams.

HSM specializes through its subsidiaries, in the manufacturing of components for furniture, bedding, transportation, packaging, automotive, and healthcare industries. We also design and construct automated production machinery for these industries. We likely have manufactured something you use every day like sofa or bed springs, pool noodles, recliner mechanisms, packaging supplies, fabricated sofa cushions, bus seats, and much more.  

Our commitment to excellence goes far beyond our products and processes; it is centered on the people who make it all possible. If you're interested in learning more about our company culture, as well as the benefits we offer our employees, please visit our website or social media pages.

• Actively creates and works customer leads to grow product sales regionally
• Solicits customer orders by phone, email or through regional travel
• Displays or demonstrates products, using samples or presentations, emphasizing product features and benefits
• Negotiates pricing and credit terms as directed by management
• Assists operations in coordinating customer delivery dates, according to production schedules and customer expectations
• Prepares and maintains expense reports weekly, including customer entertainment and travel expenses
• Provides technical and repair assistance to customers as needed
• Maintains accurate price schedules and customer product list
• Develop business relationship with numerous key staff members at each customer

Critical Skills and Abilities:

• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of raw materials, processes, quality control, costs, and other techniques for maximizing the effective distribution of goods.
• Proper use of MS Office suite programs.

• 2+ years of experience in a manufacturing related sales position OR 5+ years of operational management experience including sales management and oversight of sales responsibilities – the ideal candidate will have OEM home furnishings experience.
• Must have valid driver’s license with acceptable driving record
• Must be able to travel to visit customers and HS facilities. Overnight stay may be required
• A minimum of a High School diploma or equivalent (BS in business, marketing or related is ideal)

As an Account Manager at HSM, you’ll enjoy:

• 401k Contribution Match up to 4% (100% Vested from Day 1), 9 paid holidays, 3 Weeks of PTO (Eligible after 60 days), Affordable Total Package Benefits offerings for you and your family, On-Site No-Cost Medical Clinics for you and Covered Dependents, Teladoc 24/7 ($0 copay), Global Healthcare and Tuition Reimbursement & Professional Development Assistance.

At HSM Solutions our culture is built on a foundation of teamwork, innovation, and celebrating our successes together as a team. We provide our employees with the tools and resources they need to achieve their goals and to make a meaningful impact on our customers, our company, and our communities. If you're looking for a place that's not just a job, but a spot where you can grow and make a real impact, then HSM Solutions is the place for you. 

If you would like to apply for a position, please visit our career site at www.hsmsolutions.com/careers for a prompt response from our recruitment team. If you have any questions or would like to follow up on your application, please don't hesitate to contact us at jobs@hsmsolutions.com.

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HSM prohibits discrimination based on any protected status, workplace harassment/bullying, and retaliation for filing a complaint or providing information related to a complaint. HSM provides equal employment opportunity to all employees and applicants without regard to an individual's protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation,
marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status.