Regional Quality Control Manager

Overall responsibility for Quality department personnel, production technical support, communication through all organization, customer complaint handling and communications, rod material quality evaluation and vendor communications, experience of heat treatment and hard drawing, familiarity of ISO 9001 Quality System, documents and records controls, CA/PA coordination, knowledge of statistic technique skills, flexibility to work in a team, computer skills of Microsoft Word, and Excel.

HS Metalworks is a leader in integration and fabrication for the home furnishing, automotive, lawn and garden, and ATV industry.  Backed by the same experience, technology, and skill that have made us a leader in the manufacture of metal components for since 1944. HS Metalworks capabilities range from wire forming, springs and tube mill processing to MIG-welding, laser stamping, press brakes, and powder coating. 

HS Metalworks is a business unit of HSM, headquartered in Hickory, NC since 1944. Our commitment to excellence goes far beyond our products and processes; it is centered on the people who make it all possible. If you're interested in learning more about our company culture, as well as the benefits we offer our employees, please visit our website or social media pages.

• Management and maintenance of QC laboratory.
• Management of Quality Control for Wire Technology, OT West, and OPEX Steel Processing.
• Supervision of QC department personnel, quality and duties performed.
• New/trial rod materials evaluation and follow up.
• Customer complaints technical support and handling.
• Material failure analysis to all aspects of rod, wire and finished parts.
• Production technical support regarding material selection, problem solving, heat treatment practice, HD, and others.
• Management Representative of ISO Quality System.
• Monitor all internal systems for accuracy and compliance with company rules, standards, expectations, and applicable laws.
• Controls significant manufacturing projects, plans and schedules facility assignments, and sets priorities.
• Identifies opportunities that best utilize the location’s infrastructure and meet customer requirements.
• Supports Sales and cross-functional teams to proactively develop product and service solutions.
• Resolves problems by adjusting priorities, schedules and reassignment of workforce when necessary.
• Control obsolete and excess inventory, provide inventory models to maintain inventory effectively and accurately.
• Monitors corrective actions to ensure the location is improving efficiency, service, profits by analyzing and enhancing those actions.
• Confirms the location(s) is meeting contractual obligations to the customer.
• Ensures sufficient capacity is available within the location to carry out the objectives and delivery of products.
• Reviews all internal and external reporting.
• Assist in location’s financial and budget activities in order to fund operations, maximize investments, and increase efficiency.
• Analyzes technology, resource needs, and market demand, to plan and assess the feasibility of projects.
• Analyzes operations to evaluate performance of the location(s) and its staff in meeting objectives, and to determine areas of potential cost reduction or program improvement.
• Participates and encourages participation in the Continuous Quality Improvement process.
• Knows and understands all company policies.
• Motivates, outlines and delegates methods to surpass all company goals.

• Four-year degree in a metallurgy discipline or related field or equivalent experience of years in Heat Treatment of steel wire and Wire Drawing.
• Strong background in steel characterization and strong skills of material failure analysis.
• Knowledge of metallurgy principles and practices.
• Familiarity with ISO 9001 Quality System.
• Familiarity at ASTM Standards and others.
• Must be familiar at Statistic techniques.
• Requires integrity, independent action, originality, evaluation, and judgment.
• Strong communication and presentation skills with the ability to effectively present information one-on-one, or in small group situations to customers, clients, and other employees of the organization.
• Solid computer skills and data manipulation (Excel, Word, Microsoft Office, Power Point, JD Edwards).
• Must be of an analytical mindset and be able to quickly assess large amounts of information and data.
• Must possess thorough knowledge of product and production processes.
• Must possess all other qualities critical for managerial success including leadership, self-confidence, motivation, decisiveness, flexibility, sound business judgment, and determination.
• Maintain the highest level of confidentiality regarding sensitive information and/or records.

As a Regional Quality Manager at HSM, you’ll enjoy:

• 401k Contribution Match up to 4% (100% Vested from Day 1), 9 paid holidays, 3 Weeks of PTO (Eligible after 60 days), Affordable Total Package Benefits offerings for you and your family, On-Site No-Cost Medical Clinics for you and Covered Dependents, Teladoc 24/7 ($0 copay), Global Healthcare and Tuition Reimbursement & Professional Development Assistance.

At HSM Solutions our culture is built on a foundation of teamwork, innovation, and celebrating our successes together as a team. We provide our employees with the tools and resources they need to achieve their goals and to make a meaningful impact on our customers, our company, and our communities. If you're looking for a place that's not just a job, but a spot where you can grow and make a real impact, then HSM Solutions is the place for you. 

If you would like to apply for a position, please visit our career site at www.hsmsolutions.com/careers for a prompt response from our recruitment team. If you have any questions or would like to follow up on your application, please don't hesitate to contact us at jobs@hsmsolutions.com.

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HSM prohibits discrimination based on any protected status, workplace harassment/bullying, and retaliation for filing a complaint or providing information related to a complaint. HSM provides equal employment opportunity to all employees and applicants without regard to an individual's protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation,
marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status.